Frequently Asked Questions

Weather Radios - Frequently Asked Questions

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Where can I get my county codes? Where can I get my county codes?

Why does my WR120 weather radio have a message scolling across the screen “Bad Reception” and it beeps every 10 minutes?Why does my WR120 weather radio have a message scolling across the screen “Bad Reception” and it beeps every 10 minutes?

What is the warranty term on a weather radio?What is the warranty term on a weather radio?

Consumer Radio Service Warranty InfoConsumer Radio Service Warranty Info

How do I get “WARNING” off of my weather radio display? No matter what I press it will not go away.How do I get “WARNING” off of my weather radio display? No matter what I press it will not go away.

What is the PC jack used for? What is the PC jack used for?

Why is my WR100 weather radio not giving an audible Tone Alert on the weekly test? Why is my WR100 weather radio not giving an audible Tone Alert on the weekly test?

How can I adjust the volume on my WR100?How can I adjust the volume on my WR100?

How can I turn off some of the alerts on my WR100 that I do not want to be alerted for? How can I turn off some of the alerts on my WR100 that I do not want to be alerted for?

I am having some reception problems. How do I get a clearer broadcast? I am having some reception problems. How do I get a clearer broadcast?

My WR300 manual says that the radio is defaulted to not give an audible alert tone for tornado warning. Is that the way the radio is supposed to work? My WR300 manual says that the radio is defaulted to not give an audible alert tone for tornado warning. Is that the way the radio is supposed to work?

What is the EXT alert jack used for? What is the EXT alert jack used for?

When does the warning/watch/advisory light turn off? When does the warning/watch/advisory light turn off?

Why does my weather radio display read “check reception?”Why does my weather radio display read “check reception?”

Why have I not been receiving any of the alerts that have been issued. Why have I not been receiving any of the alerts that have been issued.

Why is my weather radio not alerting for blizzards and winter warning? Why is my weather radio not alerting for blizzards and winter warning?

Why is my WR100 weather radio not giving an audible Tone Alert on the weekly test? Why is my WR100 weather radio not giving an audible Tone Alert on the weekly test?

Why is my weather radio only running on batteries?Why is my weather radio only running on batteries?

What is S.A.M.E.? What is S.A.M.E.?

What alerts are broadcasted? What alerts are broadcasted?

What is "NOAA Weather Radio"? What is "NOAA Weather Radio"?

How close to the broadcast tower do I need to be? How close to the broadcast tower do I need to be?

Whom do I contact for large quantity wholesale orders? Whom do I contact for large quantity wholesale orders?

How many broadcast towers are there? How many broadcast towers are there?

Can I have my order shipped to a PO Box?Can I have my order shipped to a PO Box?

How soon will my order be shipped? How soon will my order be shipped?