Can't find the answer you're looking for? Feel free to contact us with any additional questions you may have.
As of January 1, 2012 Midland Radio Corporation will only service narrowband capable LMR units. Below is a list of radios Midland Radio Corporation will continue to service. Some of the radios Midland Radio Corporation will no longer service are XTR, STII, SM4000, SM6000 and others. If you don’t see your model on the list you can contact us at firstname.lastname@example.org or 816-241-8500 ex 222.
Conventional Base Stations
& Aux Receivers
*see http://www.midlandradio.com/Analog-Mobiles-Faq for more information.
Flat Rate Repair charges
$165.00 P25 Mobiles/Portables/Desktop
$225.00 All Base Stations/Repeater Stations
*Midland XTR and SynTechII Mobiles
Determining FCC Approved 12.5 KHz Channel Operation
There exist many different configurations of these radios. To verify FCC approval for 12.5 KHz operation check and record the FCC ID Number(s) of the radio(s) in question. The FCC ID Number will appear on the model number label affixed the radio chassis. Go to the FCC website https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm and search the FCC ID Number as described on the web site. When the search results are displayed then click on the “Display Grant” button for the appropriate radio model. When the Grant is displayed look at the emission designator. If the first 2 digits of the designator are 11 or lower then the radio is approved for 12.5 KHz operation. For example an emission designator of 16K0F3E is not approved for 12.5 KHz operation. In turn a designator of 10K0F3E is approved. Many models will have multiple emission designators. If one of the designators has a designator of 11 or below then it is approved for 12.5 KHz operation https://gullfoss2.fcc.gov/oetcf/eas/reports/GenericSearch.cfm
Under the current FCC rules, installation of a kit or otherwise modifying a radio not previously approved for 12.5 KHz operation will not cause the radio to qualify for FCC approval for 12.5 KHz operation. In this case Midland Radio Corporation will be happy to assist you in selecting replacement equipment to comply with FCC rules, plus your non-compliant radios will be eligible under Midland’s generous trade-in program.
If the radio is not already approved for 12.5 KHz operation then installation of kits or modification of the radio will not cause FCC approval.
In the case that the radio has an appropriate emission designator and therefore is approved for 12.5 KHz operation, and the radio is now programmed for 25 KHz operation, Midland can supply you with the necessary programming kit to enable 12.5 KHz operation.
Please call the Midland LMR sales department at 816 241 8500 for more information about the Midland trade-in program or to order programming kits.
Midland Radio Corp.
Attn: LMR Repair Dept.
5900 Parretta Drive
Kansas City, MO 64120
The non-warranty repair charge for P25 mobiles, desktop, and portables is $225.00 flat rate.
No. All orders are shipped via UPS or FedEx which cannot deliver to a PO Box.
Orders placed through our web page are processed by our office staff once each week day, and usually ship the next business day. For example, an order placed late in the day on Monday would be processed on Tuesday and shipped on Wednesday.
Backorders, holidays and other events beyond our control may cause further delays.